Ultima VI Online

General Category => General Discussion => Topic started by: cear dragon on December 03, 2016, 04:05:00 PM

Title: SERVER STATUS
Post by: cear dragon on December 03, 2016, 04:05:00 PM
quickest way to report an outage is emailing server_status@thezogcabal.com

UPDATE: An IP address is no longer needed to connect to the game server. server.thezogcabal.com now points directly to the U6O server.
What this means: you will no longer have to update your dns.txt to connect to the server when it "goes down". Does this mean the server will not go down? No! Internet outtages can still happen in my area and cause my local IP address to change. But you will not have to do anything other than let me know on the boards or via  server_status@thezogcabal.com
Once notified I will update the address that the url points to and you will be good to go.[/glow]

Problems with cloud VM. Working on it
Quote
STATUS: DOWN
DNS.TXT server.thezogcabal.com:22
Title: Re: SERVER STATUS
Post by: Borr on December 06, 2016, 06:49:15 PM
Warms my heart to see this is still going. Logged in for the first time today in who knows how long, makes me want to start a new character and see if I can do the whole game solo for a good challenge!
Title: Re: SERVER STATUS
Post by: krizmn on December 07, 2016, 02:12:57 AM
Im excited to player, but it says server is down.  I want to make a few notes about forum registration.  It was insanely hard to do the number caption to register, took me 4 times.  Also, you have to confirm the registration, but it went straight to spam for gmail.  This is a heads up to any new players.
Title: Re: SERVER STATUS
Post by: cear dragon on December 16, 2016, 08:13:04 PM
Quote from: krizmn on December 07, 2016, 02:12:57 AM
Im excited to player, but it says server is down.  I want to make a few notes about forum registration.  It was insanely hard to do the number caption to register, took me 4 times.  Also, you have to confirm the registration, but it went straight to spam for gmail.  This is a heads up to any new players.

Krizmn, please make sure the dns.txt file in your game directory reads 104.139.125.132:22

As for the registration, I will continue to monitor feedback. The previous forum was a constant battleground. Perhaps I can make it easier with the registration questions. Or leave a message to check spam folders which is common with message boards.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on March 05, 2017, 04:08:46 AM
Well, the server is currently down.  I am using the last known IP,

104.139.125.132:22

but it hangs at

DNS address translated to IP address sucessfully
Title: Re: SERVER STATUS
Post by: cear dragon on March 25, 2017, 04:55:35 PM
Crimson were you ever able to get in? That is the current IP and players are playing successfully.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on April 13, 2017, 08:04:52 AM
Up until a few days ago, yes.  Currently using

104.139.125.132:22

But its hanging again at

DNS translated to IP successfully.

after downloading the .RAR and re-installing, there was a second line in the DNS.txt

bgt-nsupervisor.cloudapp.net:22

don't know if that's also required, but it was still not loading, and stopped at the same point.
Title: Re: SERVER STATUS
Post by: blackavar on April 14, 2017, 06:29:32 PM
This is my story also.. Was able to login a few days ago. Giving me the "server is down" message when I try now.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on April 18, 2017, 01:00:08 AM
Server is back up.  Thank you very much.
Title: Re: SERVER STATUS
Post by: ElmoDor on May 12, 2017, 06:07:28 AM
Server is down again?
Title: Re: SERVER STATUS
Post by: Borr on August 23, 2017, 08:58:01 PM
Yaaar, the server be down

Also, who's the greedy one taking everything I'm putting in the guard shack... At least leave something for a new player
Title: Re: SERVER STATUS
Post by: King Connor on November 15, 2017, 12:30:02 PM
Hi I just came back to the game a couple days back. The server went down when i was in the shrine of spirituality :(
Title: Re: SERVER STATUS
Post by: King Connor on November 24, 2017, 03:43:26 PM
Server is down again :( for 2 days
Title: Re: SERVER STATUS
Post by: Crimson Shirt on December 07, 2017, 08:48:29 AM
Server down, for approximately 2 weeks, meybe more.  Using

104.139.125.132:22
Title: Re: SERVER STATUS
Post by: cear dragon on December 15, 2017, 12:35:24 AM
Quote from: Crimson Shirt on December 07, 2017, 08:48:29 AM
Server down, for approximately 2 weeks, meybe more.  Using

104.139.125.132:22

UP: 71.75.101.186:22

looking in to dns issues. super sorry Crimson
Title: Re: SERVER STATUS
Post by: cear dragon on December 15, 2017, 12:54:46 AM
Quote from: cear dragon on December 15, 2017, 12:35:24 AM
Quote from: Crimson Shirt on December 07, 2017, 08:48:29 AM
Server down, for approximately 2 weeks, meybe more.  Using

104.139.125.132:22

UP: 71.75.101.186:22

looking in to dns issues. super sorry Crimson

Scratch that! IP no longer needed. Check the top of the thread!
Title: Re: SERVER STATUS
Post by: Crimson Shirt on December 21, 2017, 06:14:23 AM
Thank you, Thank you.  Its a nice Christmas Present.  I've been missing
U6O for a bit now.
Title: Re: SERVER STATUS
Post by: Shid on January 25, 2018, 11:13:13 AM
Server is down :-\
Title: Re: SERVER STATUS
Post by: cear dragon on January 26, 2018, 05:46:40 AM
Quote from: Shid on January 25, 2018, 11:13:13 AM
Server is down :-\
Up! network firmware needed oddly enough. Not sure why it failed in the first place but i'll not complain with a pain free upgrade.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on June 30, 2018, 09:41:54 AM
Server not found.  :(
Title: Re: SERVER STATUS
Post by: Crimson Shirt on August 02, 2018, 02:54:08 PM
Server down again, probably power lines or something out there.
Title: Re: SERVER STATUS
Post by: Lord Farquaad_99 on August 14, 2018, 02:42:26 PM
Server down :/
Title: Re: SERVER STATUS
Post by: cear dragon on August 19, 2018, 02:51:46 PM
Sorry all, we lose power here like you would not believe. I will be moving soon to a place with underground utilities. So thats a plus.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on October 08, 2018, 02:42:47 AM
Server down.  Hope its not from flooding or whatnot.  We took some serious damage
out here in the SE united states.  Cleanup is still going.
Title: Re: SERVER STATUS
Post by: cear dragon on October 15, 2018, 07:46:13 PM
Quote from: Crimson Shirt on October 08, 2018, 02:42:47 AM
Server down.  Hope its not from flooding or whatnot.  We took some serious damage
out here in the SE united states.  Cleanup is still going.


Been back up for 24 hours now. We indeed lost power from the runoff of Hurricane Michael. We are good to go.
Title: Re: SERVER STATUS
Post by: cear dragon on April 18, 2019, 02:56:24 AM
FYI!!!!!

My motherboard exploded. Computer will be up and running hopefully by this coming Monday. I have to leave town for holiday before I can fix the PC
Title: Re: SERVER STATUS
Post by: Crimson Shirt on May 03, 2019, 03:43:55 PM
Okay, keep us posted on that.  I'm like 4 hours of play away from having a 8 person, 8th level party.
Title: Re: SERVER STATUS
Post by: cear dragon on May 15, 2019, 03:06:18 AM
Quote from: Crimson Shirt on May 03, 2019, 03:43:55 PM
Okay, keep us posted on that.  I'm like 4 hours of play away from having a 8 person, 8th level party.

You are good to go bud!
Title: Re: SERVER STATUS
Post by: cbeckmusic on May 16, 2019, 08:52:01 PM
Server is down
Title: Re: SERVER STATUS
Post by: jon long on May 24, 2019, 08:16:22 AM
Hello, just was starting to learn the game, was working about 8 hours ago.  But when i tried to start the program today, locks up and says server is down. 
So im assuming that its down now for everyone?
Title: Re: SERVER STATUS
Post by: Crimson Shirt on May 24, 2019, 04:55:49 PM
Yes, it is a temporary situation though.  Cear checks the forums a few times a week
at least, so as long as we let him know the server is borked, he gets to fixing the
usually minor issue promptly.  I am 3 shrine visits from getting my party to level 8
across the board, so eager to get back to it as well.  See you there.
Title: Re: SERVER STATUS
Post by: jon long on May 24, 2019, 06:40:11 PM
Lol!  Im still figuring out how to find more torches and talking to people.

ive tried combat a tiny bit but its sporadic.  Looking for my old favorite NPC Janna.  Shes always essential to my party after my days long ago with Ultima 5.

im sorry to see that i cant come up with a custom character portrait.  and that i cant use my avatar cause its 'not human' as the rules say.  I mean i understand the desire to keep with the games spirit and all and i want to play like that.  But ive always used my squirrel identity for myself.

lol there were a number of animal chars you could talk to in Ultima as i recal like Sherry and Smith.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on May 28, 2019, 04:05:40 AM
We're back up, thank you for your hard work and Diligence, sir.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on May 29, 2019, 10:36:56 PM
Whoops.  And down again.
Title: Re: SERVER STATUS
Post by: cear dragon on May 29, 2019, 10:50:37 PM
Quote from: Crimson Shirt on May 29, 2019, 10:36:56 PM
Whoops.  And down again.

Hey Crim, Hey everyone. Many apologies for this. As most of you know the server was totally rebuilt and that took some time.
There is currently an issue with the server power supply. It has been RMA'd, the server is up now, and the replacement will be here tomorrow, Thursday.

So the server may shut down again today. i'm not positive. I will be trouble shooting this until the new power supply returns.

See you in Britannia!
Title: Re: SERVER STATUS
Post by: Shay on June 05, 2019, 12:27:44 PM
the game is frozen. I can't get past the login screen.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on June 08, 2019, 08:06:35 AM

The same.  after Journey Onward, the text scroll buttons come up,
and music plays, but can't enter the game, and forced to Q uit out.
Title: Re: SERVER STATUS
Post by: G on June 08, 2019, 10:39:07 AM
Sincere apologies. I accidentally threw the server into an infinite loop while having some fun chatting with an NPC. It turns out there is a problem which can cause this to happen. I'd be happy to discuss this with the admin offline. I probably lost a lot of progress because I had been playing for several hours. Sigh.
Title: Re: SERVER STATUS
Post by: cear dragon on June 10, 2019, 01:33:17 AM
Quote from: G on June 08, 2019, 10:39:07 AM
Sincere apologies. I accidentally threw the server into an infinite loop while having some fun chatting with an NPC. It turns out there is a problem which can cause this to happen. I'd be happy to discuss this with the admin offline. I probably lost a lot of progress because I had been playing for several hours. Sigh.

hey guys. super sorry about this. this was a unique situation where the game appeared to be running but was actually frozen. G if you can help me figure out what caused this that would be great.
PM please
Title: Re: SERVER STATUS
Post by: Shay on June 11, 2019, 10:42:40 PM
It is frozen again. Still running, but can't get past login screen.
Title: Re: SERVER STATUS
Post by: cear dragon on June 11, 2019, 11:44:59 PM
Quote from: Shay on June 11, 2019, 10:42:40 PM
It is frozen again. Still running, but can't get past login screen.

monitoring situation now.

Something funky happened after the NPC dialog crashed the system.

Game should be available for play now.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on August 17, 2019, 07:33:57 AM
Server appears to be down again.  Check on this soon.
Title: Re: SERVER STATUS
Post by: cear dragon on August 30, 2019, 02:28:36 AM
Quote from: Crimson Shirt on August 17, 2019, 07:33:57 AM
Server appears to be down again.  Check on this soon.

The VM hosting the server in the cloud is back up. Apologies this happened while I was on vacation. Please know the quickest way to inform me of connection issues it to send an email to server_status@thezogcabal.com
I am constantly working with our host to get service up time to 99.99%
Title: Re: SERVER STATUS
Post by: cear dragon on September 12, 2019, 11:52:29 PM
Thank you for the email report! Back online
Title: Re: SERVER STATUS
Post by: cear dragon on November 14, 2019, 12:36:31 AM
Im aware with an issue atm with the virtual machine. working on it.

Back Online!
Title: Re: SERVER STATUS
Post by: cear dragon on March 07, 2020, 04:58:05 PM
resizing the virtual machine. too expensive. server may be down for a few hours.
Title: Re: SERVER STATUS
Post by: AlianaDS on February 07, 2021, 02:04:13 AM
Server appears to be down? Not sure if this is a maintinence issue or not but... heads up?
Title: Re: SERVER STATUS
Post by: diegoarthur on February 12, 2021, 01:02:07 AM
Server is still down, right? Hope it get back up again!
Title: Re: SERVER STATUS
Post by: AlianaDS on February 14, 2021, 03:30:10 PM
i'm getting the same thing still. Not sure, I haven't heard from Caer in a bit so no idea when it may be back up.
Title: Re: SERVER STATUS
Post by: AlianaDS on February 14, 2021, 10:18:56 PM
I contacted the "server" report email and they are working on getting it back up. :)
Should be up shortly for those who have been waiting.
Title: Re: SERVER STATUS
Post by: cear dragon on February 16, 2021, 08:36:04 PM
Hey everyone, sorry for the delay. server_status@thezogcabal.com is indeed the fastest way to give me a heads up about the server.  That being said I have turned on notifications for this thread, I  hope that helps.

Sorry for the delay but there were issues with the VM the server runs on. This happens from time to time but I will be monitoring the status over the next few days closely.
Title: Re: SERVER STATUS
Post by: cear dragon on February 20, 2021, 05:39:58 PM
Looks like we had another crash, its back up as of Feb 20th. Monitoring closely as I can.
Title: Re: SERVER STATUS
Post by: AlianaDS on February 22, 2021, 03:39:41 AM
I did send an email I believe butnI think the server has crashed again. Been online all day today basically and a good chunk of yesterday but it crashed a little while ago and hasn't come back up yet.
Title: Re: SERVER STATUS
Post by: paladin33 on March 29, 2021, 04:49:38 PM
1 week i can't play... Server is DOOOWWWWNNnnnn  :o :o :o
Title: Re: SERVER STATUS
Post by: cear dragon on March 29, 2021, 10:14:25 PM
Quote from: paladin33 on March 29, 2021, 04:49:38 PM
1 week i can't play... Server is DOOOWWWWNNnnnn  :o :o :o

Im on it!
And of course I do apologize. I'm considering upping the size of the VM the server runs on. Its a bite the bullet situation as I already pay ~40 a month for the server host.
Title: Re: SERVER STATUS
Post by: Crimson Shirt on April 15, 2021, 09:51:04 PM
Hey there.  Will shoot out an email shortly.  We are experiencing a server Downage.
Title: Re: SERVER STATUS
Post by: cear dragon on April 16, 2021, 02:16:52 PM
Quote from: Crimson Shirt on April 15, 2021, 09:51:04 PM
Hey there.  Will shoot out an email shortly.  We are experiencing a server Downage.

Up!